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갈랜드

Logistics Coordinator

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jyel23
2024.11.09
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Job Description

Job Title: Logistics Coordinator

Employment Type: Contract 1 Yr

Pay Rate: $20 - $25/Hr

Working Hours: 8:30AM - 5:30PM

Location: Plano, TX

Responsibilities:

  • Ensure SOP compliance, make updates as needed, and uphold best practices to meet customer needs
  • Manage cargo booking, tracking, and updates across FCL, LCL, FTL, LTL, air, and parcel shipments
  • Deliver comprehensive customer service from booking through to timely delivery
  • Coordinate daily with customers, carriers, and internal teams to maintain seamless communication
  • Maintain accurate and accessible account documentation for team use
  • Increase customer satisfaction and business volume through consistent, proactive contact
  • Identify account issues and collaborate with management to develop solutions
  • Analyze service and cost data to support business improvement recommendations
  • Implement process improvements as needed, ensuring data accuracy in Cello and related systems
  • Generate reports (e.g., service failure, claim, P&L) as required and monitor trends for action

Requirements/Qualifications:

  • 2+ years of logistics experience, preferably in operations, ocean, drayage, or freight
  • High school GED required; Bachelor’s degree preferred
  • Bilingual in Korean and English preferred
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Strong written and verbal communication, customer engagement, and problem-solving skills
  • Self-motivated, organized, and capable of handling high-pressure environments
  • Proficient in Microsoft Outlook and Office applications, including PowerPoint, Word, and especially Excel, with expertise in VLOOKUPs and pivot table
  • Able to engage and work directly with customers
  • Solutions-oriented with a proactive mindset
  • Highly organized with strong attention to detail
  • Willingness to expand knowledge across various transportation modes
  • Comprehensive knowledge of the logistics industry

많은 연락 부탁드립니다.

전화: 714-769-4689

이메일: [email protected]

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